Shipping policy

Shipping Methods

  • Ornadia offers free shipping on all orders within Australia.

  • Orders are processed within 2-3 business days. Delivery times may vary depending on your location and the shipping method selected.

Order Processing

  • Orders are processed on business days (Monday to Friday, excluding holidays).

  • Once your order is shipped, you will receive a tracking number via email.

Shipping Costs

  • All shipping is free. No additional shipping charges will be added during checkout.

International Shipping

  • For international orders, customs duties and taxes may apply and are the responsibility of the buyer.

Damaged or Lost Items

  • If an item is damaged during shipping, please contact us within 5 days of receiving your order, and we will assist you with a replacement or refund.

  • Ornadia is not responsible for items lost during transit, but we will assist in tracking your order and filing claims with the carrier if necessary.